About Our Company-Customer Service-OrderingORDERING INFORMATION: When your order is received, it will be shipped to the address that you give us, no later than 2 days after the order. Please allow 7-10 days for delivery. We ship UPS so the order can be tracked. If you have questions or a problem , please contact us. We will respond promptly. We hope, as you browsed through our website, you found: "That Perfect Something That You Just Can't Live Without!"
Customer Service Statement "Your satisfaction is our top priority. If you have a problem with a transaction, just let us know and we will work with you to resolve the issue. You can email us at crystle1117@prodigy.net. "We will make every effort to respond to all customer service inquiries within 2 business days." AUTHORIZATION FOR RETURN OR REPLACEMENT To return a defective item for credit or replacement, simply e-mail us and return item(s)within 30 days of purchase. Non-defective merchandise returns will incur a 20% restocking fee, and must also be returned within 30 days of purchase. CONDITIONS Non-defective merchandise must meet the following conditions to qualify for return acceptance. Merchandise must be in its original minimum inner pack quantity, as shipped. Broken quantity inner packs are not returnable. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged. Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged to you. ITEMS WITH GUARANTEES OR WARRANTIES If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement. ITEMS DAMAGED DURING SHIPMENT All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact us within 30 days of the date of shipment of your order, and your claim will be processed immediately. NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be complied with or they may deny your claim.
C.G. Home Accessories and Gifts was started a year ago. We are a Home Accessories, Gifts and Party Planning Company. Along with sales of home accessories and gifts, we decorate for receptions, banquets and parties for all ages. We also design Gift Baskets,centerpieces and floral arrangements. We hope you vist our website often and if you have any questions please contact us at cghomeaccessoriesandgifts@yahoo.com. We will respond promptly. Crystle Gabriel CEO and Consultant
THANK YOU FOR YOUR BUSINESS!
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